HumanTouchCX and Springboard CX Partner to Pair Great CX People With Great Technology
Partnership Announcement – HTCX x SBCX The Ontario tech company and the Buffalo CX agency share one belief: AI should make great CX people better, not replace the human experience. A good CX professional shouldn’t have to spend five minutes collecting information an agent can find in five seconds.” — Mike Maleszyk TORONTO, CANADA, October … Read more